Managed Services
Managed IT Operations / Services
As a service integrator, Informa Solutions enable optimized productivity for your workforce by balancing performance, flexibility, cost, and security. Informa Solutions philosophy is structured around the sole aim of becoming a partner to our clients, not a vendor. Our processes have been carefully designed to ensure fast, efficient and cost effective solutions, empowering enterprises to focus on their core competencies. It is woven together with the meticulous combination of People, Process and Tools, with hallmark of redundancy, high availability, and non-intruding security.
Managed IT Operations
We Manage your entire IT Operations from end user support, Onsite resident engineers, help desk, maintenance and Datacenter Management.
Managed IT Services
Under managed services, we offer flexible options for clients to choose specific IT services from informa Solutions.
Our methodology
Our methodology is synchronised with industry's some of the most adapted IT support frameworks.
Gather – Understand client requirement and IT strategy for scalable, cost effective solutions
Design – Integrate various technologies for optimum performance and build a robust IT infrastructure
Transition – Concept to reality. Onsite implementation of solutions, adopting global standards
Sustain – Delivering value to business with ITIL process driven approach
Optimize – Continual Improvement with data and trend analysis, ensuring increased ROI
Key Deliverables
- Workspace Management
- Datacenter Management
- IT Facilities Management
- Asset Management
- IP Telephony Services
Key Benefits
- Improves Infrastructure Performance & Availability
- Measurable & Visible IT Service Management with Service Level Agreements
- Faster & Improved ROI
- 24×7 availability of pool of expertise
- Increased confidence of stakeholders in the overall IT Infrastructure
IT Support
- Office Hours
- Mon - Fri:9:00 am - 6:00 pm
- Email itsupport@informa.com.sg
- Fax +65 – 6871 4135
- Phone +65-62240520
